516-908-8005
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4.9
625 reviews
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Kateryna Fedorchenko
We had Marvin windows that started rooting and we was able to use them anymore.Prestige the only com...
We had
Marvin windows that started rooting and we was able to use them anymore.Prestige the only company who was able to restore them to the condition when we are able to use it again.Very knowledgeable crew and very clean (the crew took their shoes off when they were entering rooms.
Just wanted to say thank you we found you.
🤝🤝🤝.
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tracy TC
This is a very professional company who’s communicated well. They did an excellent job
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Anthony Ruocco
Terrific glass replacement Job! Windows look like new, at a fraction of new windows. Max did an exce...
Terrific glass replacement Job! Windows look like new, at a fraction of new windows.
Max did an excellent job.
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Kevin McSweeney
Great job thank you very much
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Joseph Moyik
Replaced balance strings on 6 windows. They worked professionally and the windows work beautifully....
Replaced balance strings on 6 windows. They worked professionally and the windows work beautifully. I highly recommend them.
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Jerry Feldbau
This was my first time using Prestige. I noticed their truck on the road and there was enough info a...
This was my first time using Prestige. I noticed their truck on the road and there was enough info as to what they do printed on the truck to satisfy what was looking for. I called and they sent a very nice gentleman (owner) and we discussed my repair job and came to a reasonable price. Was told 2- 4 weeks and they were ready within that promised time. They called and we agreed to a time and day to do the job. Their men were very respectful of my house and property and did the job quickly and neatly to my 100% satisfaction. I definitely will call them again for my window and door work in the future!
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Karolina Karpisz
Professional and trustworthy
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Gloria Donohue
I was very pleased With the work that was done. They arrived on time did the work exactly as they ex...
I was very pleased With the work that was done.
They arrived on time did the work exactly as they explained they would cleaned up completely before they left and everything is working fine thank you again
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Suzanne Garnet
It was a great job.
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Barry Gluck
We used Prestige twice in the past few month. They replaced a defective window pane and a few months...
We used Prestige twice in the past few month. They replaced a defective window pane and a few months later replaced an entire window unit in another room. We are very satisfied with their workmanship and would recommend using them.
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4.9
Read our 625 reviews

Rotten Window Repair in Manhasset, NY

Wood rot develops quietly — below the paint surface, at the bottom rail of a frame where water pools after rain and the cycle of absorption and partial drying repeats season after season. By the time it becomes visible, it has already been there for a while.

That is exactly what this Manhasset homeowner was looking at. The screen unit had been in service for years on a property in our home territory. The frame looked standard from a distance. Up close, the bottom rail told a different story: structural failure at the lower corner, the aluminium profile separated, rot debris visible where moisture had been working on the substrate long enough to compromise the assembly entirely.

Two things needed to happen. The rot had to come out — all of it, not just the visible surface — and the frame had to be rebuilt and re-screened to full working condition. Both happened in a single visit.

What the Damage Actually Was

The before photo shows a white aluminium screen frame laid flat on a drop cloth. The dark mesh is largely intact. The frame is not. At the bottom left corner, the lower rail has separated structurally — the aluminium extrusion pulled away from the corner junction, rot debris visible at the base. Water had been entering through a failed caulk seal at the frame-to-sill contact and sitting long enough to destroy the structural connection at that corner.

This is a failure pattern we see consistently in Manhasset. The dense tree canopy on the village’s North Shore streets — mature oaks and maples — reduces the air movement that would otherwise dry exterior surfaces quickly after rain. A frame corner facing north or east here stays damp for hours after a rain event. Repeat that through enough seasons and the end grain at the corner joint absorbs enough moisture cycling to fail beneath an otherwise intact paint surface. We have been working in Manhasset since 2014, and this moisture retention pattern is one of the most consistent variables we account for when assessing older properties here.

The Repair — Removal, Rebuild, Re-Screen

Nothing about a rot repair is optional in its sequence. Before rebuilding begins, every trace of compromised material comes out — not just the obviously soft sections, but everything probing identifies as structurally weakened. Rot left in place becomes the reinfection point within a season or two.

On this frame, that meant clearing the full lower rail section and the affected corner junction back to sound material. Where the aluminium extrusion was undamaged it was retained; where it had separated beyond recovery it was addressed before re-assembly. The frame corner was re-secured, the rail restored to structural integrity, and the full frame re-screened with new fibreglass mesh — correctly splined into the channel around the full perimeter, under proper tension, no gaps at any edge.

The after photo shows the completed unit: white frame, new beige mesh installed cleanly, corner junction sound. The same frame. Same visit.

This work draws on our rotten window repair service for the structural work and our screen repair and replacement service for the mesh and spline — both completed together, because re-screening a structurally failed frame without fixing the failure beneath it produces a result that fails again quickly.

Why the Sequence Matters

There is a cheaper version of this repair — re-screen the frame, skip the structural work. The new mesh looks correct for a season. The compromised rail continues deteriorating beneath it. Within twelve to eighteen months it fails again, taking the new mesh with it.

We do not offer that version. We hold Nassau County Consumer Affairs Home Improvement License #204701 for Doors & Windows — a license that exists precisely to hold contractors to the standard that work is done correctly, not just done quickly. Many competitors operating in Nassau County do not hold this license. You can verify ours directly through Nassau County Consumer Affairs.

About This Project — Manhasset, NY

Manhasset is an unincorporated community in the Town of North Hempstead, on the North Shore between Great Neck and Port Washington. It is home to our Nassau County office. The residential streets north of Northern Boulevard — pre-war colonials, mid-century construction, newer estate properties — share a common thread: mature canopy, large lots, and a moisture environment that makes regular window perimeter assessment a genuine maintenance priority, not an optional one.

Homeowners searching for rotten window repair in Manhasset, NY can reach us at 516-908-8005. Free estimate, written quote before any work starts.

Related Services on This Project

The scope here combined two services in sequence:

On Manhasset properties we frequently also assess at the same visit:

  • Window recaulking — sealing the entry point that let the water in. A rot repair without addressing the source repeats.
  • Wood window and door repair — when rot at the screen frame is mirrored in the primary frame behind it, both are quoted and completed together.

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Licensed by Nassau County

We hold Nassau County Consumer Affairs Home Improvement License #204701 for Doors & Windows. When you hire Prestige Window Works, you are working with a verified, licensed contractor — not an unlicensed operator. You can confirm the license directly with Nassau County Consumer Affairs.

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5-Year Workmanship Warranty

All rot repair work is backed by our 5-year workmanship warranty. If any section we repaired fails within that period, we return and address it at no charge — written documentation provided at job completion.

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Based in Manhasset, NY

Our Nassau County office is in Manhasset. We have been working on the properties in this community since 2014 and we understand the specific moisture conditions its wooded North Shore streets produce. No travel overhead, fast scheduling.

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THE MOST POPULAR QUESTIONS

Are you licensed to do window and door repair work in Nassau County?
Yes. We hold Nassau County Consumer Affairs Home Improvement License #204701 specifically for Doors & Windows. This license is verifiable directly through Nassau County Consumer Affairs. Many home improvement contractors operating in Nassau County do not hold this license — it is worth confirming before hiring anyone for window or door work on your property.
How long does a rotten window frame repair take in Manhasset?
Most single-frame rot repairs with re-screening are completed in 2–4 hours on-site. More extensive rot that has spread to adjacent frame sections or the primary window frame behind the screen takes longer — we assess the full scope at the free estimate visit and give you a realistic time expectation before any work begins.
How do I know if my window frame has rot I can't see?
Press firmly on the frame corners and sill sections with a screwdriver handle. Sound wood does not yield. Rotted wood feels soft or crumbles under moderate pressure even if the painted surface above looks intact. In Manhasset's shaded North Shore streets, the bottom rail and sill corners of north and east-facing windows are the most consistent locations for this pattern.
Can a rotted window screen frame be repaired rather than fully replaced?
Often yes — if the aluminium frame extrusion is structurally intact and the rot is confined to the substrate material at the corner junction. We assess whether the frame profile itself is salvageable before recommending full replacement. When the frame can be rebuilt and re-screened, that is what we do. When it cannot, we tell you honestly and provide a replacement quote.
Do you service screen frames as part of a rot repair job?
Yes — when a screen frame has structural rot at the rail or corner, we address the structural failure and re-screen in the same visit. Re-screening a frame without fixing the structural failure beneath it produces a result that fails again within a season. Both services are quoted and completed together.
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