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Google reviews that we have
Rating
4.9
651 reviews
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Chris Quirin
The owner came over after the job was completed and asked me to send a revised review. I’m glad to h...
The owner came over after the job was completed and asked me to send a revised review. I’m glad to help him. His work was excellent and we discussed how to improve his scheduling.
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Anne Puliafico
A window which has been fixed by Prestige 2 years ago, would not stay opened. Within a few days Andr...
A window which has been fixed by Prestige 2 years ago, would not stay opened. Within a few days Andrey came, and made an adjustment, without a charge. The problem was fixed.
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Leigh Bradley
When they installed the new glass they left the old one behind leaned against a wall - unbeknownst t...
When they installed the new glass they left the old one behind leaned against a wall - unbeknownst to me. It fell over and shattered all over my patio cutting my dogs paw. Furthermore, two years later the seal has failed on the glass. Avoid this business.
UPDATE 10/29/26 - The owner reached out to me right after reading my review. He replaced the window and apologized for his employee leaving the window behind last time. In his defense, I never contacted him to report the issue when it happened two years ago. Happy with his prompt response and fix.
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Eric Ortiz
Great experience! They were extremely responsive and came out very quickly. I explained the urgency ...
Great experience! They were extremely responsive and came out very quickly. I explained the urgency of getting my window replaced, and he showed up with his team and took care of everything right away. The job was completed before I even finished a work call!

Fast, professional, and reliable. Highly recommended, and I would definitely call them again.
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Niketa Major
Awesome service
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Stan Bujacich
Excellent work. Very neat , fast. And the workers were very courteous . Outstanding!
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Frank Dell'Aglio
Had window sills replaced as well as the bottom of my slider replaced which had rotted away after fo...
Had window sills replaced as well as the bottom of my slider replaced which had rotted away after forty years. The work was completed just before the nor’easter and they came through with flying colors! They look just like our other window sills which did not require replacement and our slider works like new and all for a fraction of the price to replace. Very pleased with the work done!
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Shane Darby
They did an amazing job restoring and rebuilding old rotted sunroom windows! Would highly recommend ...
They did an amazing job restoring and rebuilding old rotted sunroom windows! Would highly recommend them.
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Ron Jones
Great job! Installer arrived on time, finished within time alloted. I will call Prestige Window Work...
Great job! Installer arrived on time, finished within time alloted. I will call Prestige Window Works again when needed.
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Adam L
Prestige did a wonderful job with our special, oversized windows. Showed up as scheduled, technician...
Prestige did a wonderful job with our special, oversized windows. Showed up as scheduled, technicians were super nice and polite. Once the job was done, they left the area cleaner then when they showed up. Highly recommend them.
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4.9
Read our 651 reviews

Window Glass Replacement in Southold, NY

When we arrived to perform a Window Glass Replacement in Southold, NY, the damage was immediately noticeable. The glass had a long, spreading fracture running across the lower section, likely caused by pressure stress or temperature fluctuation against the brick façade. These types of cracks expand quickly, especially in the coastal climate of Southold, so immediate action was necessary to prevent the pane from collapsing or compromising the window’s structural stability.

We began the repair by carefully assessing the frame, sash, and surrounding trim to ensure the crack hadn’t caused secondary damage. Once we confirmed the frame was intact, we removed the broken glass using specialized suction tools designed for large residential panels. Tempered glass can break unpredictably, so each section must be handled with caution. Every Window Glass Replacement in Southold, NY requires this controlled removal process to avoid damaging nearby windows or the surrounding masonry.

Next, we measured the sash cavity with digital calipers to ensure absolute precision. For brick-surrounded windows like this one, even a slight error can cause the new pane to bind or crack during installation. After preparing the opening, we installed a new insulated glass unit (IGU) fabricated to match the existing thickness and tint. To secure the panel, we used a combination of butyl tape, glazing putty, and silicone sealant for long-term durability, especially given the humidity levels commonly seen in Southold, NY.

Once the new glass was installed, we reinstalled the trim stops and checked the perimeter for consistent compression. Proper pressure distribution prevents future cracking and keeps the seal airtight. We then cleaned the entire window assembly, ensuring no adhesive residue remained. The difference between the “before” and “after” was immediately visible—what started as a fractured, unsafe window became a perfectly smooth, restored installation.

Before completing the job, we inspected the other windows in the row for early signs of stress fractures. Southold homeowners often experience minor cracking due to seasonal temperature swings, nearby construction vibration, or aging glass. Identifying these issues early helps avoid emergency replacements later. This project in Southold, NY demonstrated the importance of precise workmanship combined with diagnostic experience.

If you’re dealing with cracked glass, fogged double-pane windows, damaged sashes, or failing seals, our team can help. Contact Prestige Window Works for expert window glass replacement, custom IGU fabrication, sash repair, and full window restoration services.

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