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Google reviews that we have
Rating
4.9
651 reviews
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Chris Quirin
The owner came over after the job was completed and asked me to send a revised review. I’m glad to h...
The owner came over after the job was completed and asked me to send a revised review. I’m glad to help him. His work was excellent and we discussed how to improve his scheduling.
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Anne Puliafico
A window which has been fixed by Prestige 2 years ago, would not stay opened. Within a few days Andr...
A window which has been fixed by Prestige 2 years ago, would not stay opened. Within a few days Andrey came, and made an adjustment, without a charge. The problem was fixed.
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Leigh Bradley
When they installed the new glass they left the old one behind leaned against a wall - unbeknownst t...
When they installed the new glass they left the old one behind leaned against a wall - unbeknownst to me. It fell over and shattered all over my patio cutting my dogs paw. Furthermore, two years later the seal has failed on the glass. Avoid this business.
UPDATE 10/29/26 - The owner reached out to me right after reading my review. He replaced the window and apologized for his employee leaving the window behind last time. In his defense, I never contacted him to report the issue when it happened two years ago. Happy with his prompt response and fix.
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Eric Ortiz
Great experience! They were extremely responsive and came out very quickly. I explained the urgency ...
Great experience! They were extremely responsive and came out very quickly. I explained the urgency of getting my window replaced, and he showed up with his team and took care of everything right away. The job was completed before I even finished a work call!

Fast, professional, and reliable. Highly recommended, and I would definitely call them again.
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Niketa Major
Awesome service
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Stan Bujacich
Excellent work. Very neat , fast. And the workers were very courteous . Outstanding!
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Photo of Frank Dell'Aglio
Frank Dell'Aglio
Had window sills replaced as well as the bottom of my slider replaced which had rotted away after fo...
Had window sills replaced as well as the bottom of my slider replaced which had rotted away after forty years. The work was completed just before the nor’easter and they came through with flying colors! They look just like our other window sills which did not require replacement and our slider works like new and all for a fraction of the price to replace. Very pleased with the work done!
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Shane Darby
They did an amazing job restoring and rebuilding old rotted sunroom windows! Would highly recommend ...
They did an amazing job restoring and rebuilding old rotted sunroom windows! Would highly recommend them.
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Ron Jones
Great job! Installer arrived on time, finished within time alloted. I will call Prestige Window Work...
Great job! Installer arrived on time, finished within time alloted. I will call Prestige Window Works again when needed.
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Adam L
Prestige did a wonderful job with our special, oversized windows. Showed up as scheduled, technician...
Prestige did a wonderful job with our special, oversized windows. Showed up as scheduled, technicians were super nice and polite. Once the job was done, they left the area cleaner then when they showed up. Highly recommend them.
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4.9
Read our 651 reviews

Double Hung Windows Balance System Replacement

Working on double hung windows might seem like a straightforward task, but when the balance system begins to fail, that’s when the real intricacies appear. We recently tackled a double hung window balance system replacement in Selden that was a perfect example of why this repair demands attention to detail. The sash had become difficult to operate, tilting unevenly and refusing to stay open — all classic signs that the balance system had reached its limit. At Prestige Window Works, we specialize in double hung window repairs like this, and this project was a great reminder of how a properly functioning balance system plays a key role in window performance.

Double hung windows are built with vertical sashes that operate independently, usually relying on a coil, block-and-tackle, or spiral balance system hidden inside the jambs. Over time, friction, corrosion, or internal failure can throw these balances off, making window operation unreliable or even dangerous. In this case, the original balance was a spiral type, rusted out and broken at the connection point. Before we could even access the broken hardware, we had to carefully remove the sashes and interior stops without damaging the window casing — a process that requires experience and patience.

Once we removed the damaged balances, we assessed the frame to ensure it hadn’t been warped or damaged from long-term strain. Thankfully, it was solid — typical of well-made double hung windows. We selected high-quality spiral balance replacements that matched the window weight and sash height exactly. Improper calibration here leads to windows that either slam shut or don’t stay up. Our team at Prestige Window Works installed new pivot shoes, re-aligned the sash, and tensioned the new balances to make sure both sashes operated smoothly and evenly.

After installation, we tested everything rigorously. The difference was instantly noticeable — the sashes lifted with almost no effort and held their position at any height. Looking at the before image, the window was visibly misaligned, and the sash was stuck at a tilted angle. Now, it sits flush, opens with one hand, and locks without issue. These are the kinds of results homeowners in Selden deserve when dealing with double hung window balance system issues.

Selden is filled with homes that rely on double hung windows, and far too many suffer from neglected balance issues that make them a hassle to use. Our advice? Don’t wait for the sash to fail completely. At Prestige Window Works, we bring deep experience with window mechanism repairs, wood window restoration, and modern window system upgrades. Whether you need a full balance system replacement or just a diagnostic, we’re your go-to specialists in Selden.

If your double hung windows in Selden aren’t performing like they used to, let Prestige Window Works restore them to perfect working condition. Call us today for expert double hung window balance system replacement, spiral balance upgrades, wood sash repair, and more. We service Selden and the surrounding Long Island area with precision and care.

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